UX Research: What They Don’t Teach You in Grad School

User Centric presents, “We Believe Experiences Matter,” a free webinar series highlighting techniques used to evaluate, measure and change the end-to-end customer experience. View entire webinar schedule.

This webinar is over, but you can access it in its entirety on Vimeo or YouTube and Slideshare. 

Abstract

Three case studies on UX techniques and methodologies that will inspire, amaze, and possibly strike fear. But, through it all, lessons learned from the field and fundamentals of UX research will be presented. The goal is to depart with practical perspectives and sufficient rigor to guide a course towards a customer aware corporate strategy.

*Please note we had technical difficulties during the Q&A so we were unable to 'close out' properly but the presentation was recorded without issue.*