Medical Devices: Catching up to the FDA - November

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Our research has been published in books and professional journals, and is presented regularly at conferences. Many of our articles and publications can be read online, downloaded in PDF format, or requested by e-mail.

Names in italics indicate User Centric employees at the time of publication.

User Centric (2012). Leading Experts User Centric and GfK SirValUse Interviewed About Global Healthcare Usability.
User Centric (2012). User Centric Managing Director Robert Schumacher Presenting on NIST EHR Usability Protocol at Johns Hopkins University School of Medicine.
User Centric (2012). Improving Patient Safety with Human Factors Validation and Enhanced FMEA Process.
User Centric (2012). Managing Director Robert Schumacher Interviewed by SearchHealthIT on NIST EHR Usability Protocol.
User Centric (2012). NIST Releases Guidelines for EHR Usability Evaluation.
User Centric (2012). User Centric Directors Gavin Lew and Korey Johnson to Present at the Symposium on Human Factors and Ergonomics in Health Care.
User Centric (2012). User Centric Managing Director Robert Schumacher Presents on Usability at HIMSS Conference Workshop.
User Centric (2012). Associate Director Korey Johnson Discusses Human Factors Best Practices in Interview.
User Centric (2012). Usability and Electronic Health Records.
User Centric (2012). User Centric Partners with AMIA.
User Centric (2011). Robert Schumacher Highlights Usability Testing, User-Centered Design at ASCO HIT/EHR Symposium.
User Centric (2011). Robert Schumacher to Speak at HIMSS Webinar on Technical Evaluation, Testing and Validation of the Usability of Electronic Health Records.
User Centric (2011). Robert Schumacher to Discuss User-Centered Design for Healthcare Technology at the 2011 CHI Conference.
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User Centric Managing Director Robert Schumacher, Ph.D. is an invited panelist at the CHI Conference on Human Factors in Computing Systems (CHI2011), in Vancouver, BC, Canada. Schumacher will be among other leaders in user experience and healthcare. The panel, titled “Designing for Whole Systems and Services in Healthcare,” will discuss research issues across healthcare practitioner communities, specifically user-centered design for healthcare innovations.
User Centric (2011). Robert Schumacher Lectures on Usability in HIT to Online Students at Johns Hopkins University.
User Centric (2010). User Centric’s Robert Schumacher Co-Authors First Document to Outline "User-Centered Design" Processes for the EHR Industry.
User Centric (2010). Future of Fitness: A Field Study on Usability and Personal Activity Monitors.
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User Centric recently completed the first longitudinal user research study of personal activity (fitness) monitors. The popularity of this technology prompted User Centric to evaluate the impact usability has on motivation and sustained use of this type of device over time. How do people really use them outside of a laboratory setting? How are people using them to ‘monitor their health?’ Do people trust these devices to even work? These are the types of questions this study set about to answer.
Johnson, K., Bojko, A. (2010). How Much Is Too Much? Using Magnitude Estimation For User Experience Research. Presentation with proceedings paper at the Proceedings of the 54th Annual Meeting of the Human Factors and Ergonomics Society (HFES) 2010 San Francisco, CA
User Centric (2010). Robert Schumacher Comments on EHR Usability.
User Centric (2009). User Centric to Present Health IT Usability Webinar Series.
User Centric (2009). Usability Experts Discuss User Experience in Health IT.
Johnson, K., Peters, K. (2009). Going Beyond Functional Requirements: Designing for the User Experience. Presentation with paper for Internet User Experience Conference 2009 Ann Arbor, MI
Peters, K., Niebling, M., Green, T., Slimmer, C., Schumacher, R. (2009). Google Health vs. Microsoft HealthVault. A White Paper by User Centric, Inc.
User Centric (2009). Google Health vs. Microsoft HealthVault: Consumers Compare Online Personal Health Record (PHR) Applications.
User Centric (2009). User Centric User Research Experts Develop Guidelines for PHR Applications.
User Centric (2009). User Centric User Research Experts Develop Guidelines for PHR Applications.
Bojko, A. (2008). Measuring the Effects of Drug Label Design and Similarity on Pharmacists' Performance. In T. Tullis, W. Albert, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Morgan Kaufman.
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In an effort to make drug packaging production more cost effective, Abbott created a standard template for its prescription drug labels. Initial studies showed that the new label, when applied to drug bottles, improved performance both in terms of search efficiency and information processing efficiency. So, what exactly caused the improvement? Applying a template to all Abbott drug labels meant two things: change in label design and increase in consistency across labels Was the observed improvement due to the new design or the inter-label similarity?
Lew, G., Bojko, A., Buttimer, J., Adamczyk, K., McElheny, M., Johnson, K. (2007). Play with Your Life: Interactive Healthcare Design Games. Series of mini-workshops presented at World Usability Day 2007 Chicago, IL
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Play with healthcare design scenarios at User Centric's research facility at 500 N Michigan Avenue (across the street at Suite 1610). Put yourself in the shoes of a healthcare provider or patient and see how you fare against others. Can you differentiate between two drug labels in 0.05 seconds? Can you perform a successful (faux) injection the first time? How fast can you retrieve a drug from a pharmacy shelf? Can you pick the best pill color? How many fixations do your eyes need before you recognize the correct medication? Deadly serious, lively fun!

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Medical Device Human Factors: Catching up to the FDA - November

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