We believe experiences matter.™
Webinars
We Believe Experiences MatterTM Free Webinar Series
User Centric offers a series of free webinars to highlight techniques used to evaluate and improve the end-to-end customer experience. The webinar series, "We Believe Experiences Matter," will begin Feb. 2 and consist of 16 presentations that will run throughout the year.
UX experts will share valuable insights on trending topics including eye tracking, global studies, and medical device research.
Heavily-Used Interfaces: Designing for Efficiency
Date:
Thursday, February 2
12PM CST
12PM CST
Presenter:
Rick Omanson, Ph.D.
Rick Omanson, Ph.D.
Usability & Electronic Health Records
Date:
Tuesday, February 14
12PM CST
12PM CST
Presenter:
Robert Schumacher, Ph.D.
Robert Schumacher, Ph.D.
Behaviors First, Colors Second: The Importance of Interaction Design
Date:
Thursday, March 8
12PM CST
12PM CST
Presenter:
Martin Ho
Martin Ho 
Models & Methods for Global User Research
Date:
Tuesday, May 8
12PM CDT
12PM CDT
Presenter:
Robert Schumacher, Ph.D.
Robert Schumacher, Ph.D.
For A Better User Experience in Call Centers, Press 1
Date:
Wednesday, May 30
12PM CDT
12PM CDT
Service Design- For Those Who Believe Experiences Matter
Date:
Tuesday, June 19
12PM CDT
12PM CDT
Presenter:
Shailesh Manga
Shailesh Manga
Complex User Interfaces Don't Need to Be… Complex
Date:
Tuesday, July 10
12PM CDT
12PM CDT
Presenter:
Martin Ho
Martin Ho
There is No Such Thing as User Error
Date:
Tuesday, July 31
12PM CDT
12PM CDT
Conducting Longitudinal Mobile Studies
Date:
Tuesday, August 21
12PM CDT
12PM CDT
Who's Counting? Using Eye Tracking Measures to Quantify User Experience
Date:
Tuesday, September 11
12PM CST
12PM CST
Presenter:
Aga Bojko
Aga Bojko
Lost in Translation: Designer/Developer Collaboration for Great User Experiences
Date:
Tuesday, October 2
12PM CDT
12PM CDT
Usability in the Contact Center
Date:
Tuesday, October 30
12PM CDT
12PM CDT
Medical Devices: Catching up to the FDA
Date:
Thursday, November 15
12PM CST
12PM CST