Webinars

We Believe Experiences Matter^TM Free Webinar Series

User Centric offers a series of free webinars to highlight techniques used to evaluate and improve the end-to-end customer experience. The webinar series, "We Believe Experiences Matter," will begin Feb. 2 and consist of 16 presentations that will run throughout the year.

UX experts will share valuable insights on trending topics including eye tracking, global studies, and medical device research.

Heavily-Used Interfaces: Designing for Efficiency

Date:

View On Demand

 

Presenter:
Rick Omanson, Ph.D.

Usability & Electronic Health Records

Date:

View On Demand

 

Presenter:
Robert Schumacher, Ph.D.

Behaviors First, Colors Second: The Importance of Interaction Design

Date:

View On Demand

 

Presenter:
Martin Ho

Medical Devices: Catching up to the FDA

Date:

View On Demand

 

Presenter:
Korey Johnson

No, But Really, Do I Need Eye Tracking?

Date:

View Slides On Demand

 

Presenter:
Aga Bojko

Reading between the Words: Strategies for Improving the Readability of Printed Text

Date:

View On Demand

 

Guest Presenter:
Chris Nicholas, Readsmart

Models & Methods for Global User Research

Date:

Tuesday, May 8
12PM CDT

Presenter:
Robert Schumacher, Ph.D.

For A Better User Experience in Call Centers, Press 1

Date:

Wednesday, May 30
12PM CDT

Presenters:
Rick Omanson, Ph.D Mike Murphy

Service Design- For Those Who Believe Experiences Matter

Date:

Tuesday, June 19
12PM CDT

Presenter:
Shailesh Manga

Complex User Interfaces Don't Need to Be… Complex

Date:

Tuesday, July 10
12PM CDT

Presenter:
Martin Ho

There is No Such Thing as User Error

Date:

Tuesday, July 31
12PM CDT

Presenters:
Gavin Lew Korey Johnson

Conducting Longitudinal Mobile Studies

Date:

Tuesday, August 21
12PM CDT

Presenters:
Heather Rakauskas Piyatida Haerr

Who's Counting? Using Eye Tracking Measures to Quantify User Experience

Date:

Tuesday, September 11
12PM CST

Presenter:
Aga Bojko

Lost in Translation: Designer/Developer Collaboration for Great User Experiences

Date:

Tuesday, October 2
12PM CDT

Presenters:
Martin Ho Mike Murphy

Usability in the Contact Center

Date:

Tuesday, October 30
12PM CDT

Presenters:
Robert Schumacher, Ph.D. Rick Omanson, Ph.D.

Medical Devices: Catching up to the FDA

Date:

Thursday, November 15
12PM CST

Presenters:
Korey Johnson Shailesh Manga

The Power (and Limitations) of Dashboards

Date:

Tuesday, December 4
12PM CST

Presenter:
Martin Ho

 

Webinar Archives

In 2009, User Centric presented a Health IT Usability Webinar Series. View our Health IT Webinar Archive to watch these webinars on demand.