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- 2004
- An article about User Centric appears in the Chicago Sun-Times
- Catherine D. Gaddy joins User Centric as Director of User Experience
- Catherine Gaddy to participate in 2005 Joint Statistical Meetings
- Complete a survey and earn a chance to win a iPod mini
- Gavin Lew participates in a panel for
- Heather Olson and Gavin Lew invited to present at HFES 2004 Conference
- Rick Omanson speaks at a career discussion at DePaul University
- User Centric accepted to the U.S. General Services Administration (GSA) IT Schedule 70
- User Centric and DePaul University initiate research collaboration
- User Centric staff speaks at the 48th Annual HFES Meeting
- 2005
- Abby Stephenson & Aga Bojko present at HCII 2005 Conference in Las Vegas
- Aga Bojko & Abby Stephenson's article published in User Experience Magazine
- Aga Bojko & Gavin Lew speak at the Chinese Academy of Sciences
- Aga Bojko speaks at the UPA 2005 Conference in Montreal
- Amy Quinn speaks at the University of Michigan
- Bob Schumacher presents at Chicago Technology Executives Club
- Gavin Lew named finalist for Rising Star award by Illinois IT Association
- Gavin Lew presents User Centric\'s research in health care at HFES 2005
- Jessica Jackson Presents at the ASIS&T Information Architecture Summit 2005
- Neha Pathak speaks at the British HCI 2005 Conference in Edinburgh
- Robert Schumacher & Erik Pedersen present at STC 2005 Conference
- User Centric exhibits at FOSE: US Government\'s premier technology exhibition
- User Centric staff selected to present four sessions at UPA 2006
- User Centric\'s article on multinational testing published in Interactions
- User Centric\'s aricle on improving drug labels appeared in Ergonomics in Design
- 2006
- Aga Bojko's article appears in the Journal of Usability Studies
- Bob Schumacher presents at 14th annual WritersUA conference
- Bob Schumacher presents at the Association for Multimedia Communications
- Bob Schumacher to present eye tracking session at Technology Executives Club
- Gavin Lew to be speaker and panelist at WebVisions 2006
- Presentations by 6 User Centric staff accepted to HFES 2006
- Presentations by seven User Centric team members to be featured at HFES 2006
- UXA receives press coverage for World Usability Day
- User Centric opens new user research agency in Beijing
- User Centric participates in World Usability Day
- User Centric staff made significant contributions to UPA 2006
- Wendy Yee invited to speak at UN Economic Commission for Europe Conference
- 2007
- Bob Schumacher to lead workshop and participate in a discussion panel at UPA 2007 in Austin, TX
- Bob Schumacher to participate in discussion panel on global user testing at HCII 2007
- Come visit User Centric at the User Experience Alliance (UXa) booth at CHI 2007!
- Direct comparison of iPhone and hard-key QWERTY phone owners indicates higher text entry error rate for iPhones
- Early Adopter iPhone User Study Identifies Baseline Issues with iPhone Interface
- FAQ for iPhone Study #3
- Gavin Lew and Aga Bojko to conduct a workshop on global user research at User Friendly 2007 in Beijing, China
- Gavin Lew interviewed by Rob Walch, host of Today in iPhone
- Gavin Lew invited to present User Centric's research on the iPhone at Usability World 2007 in Hamburg, Germany.
- Kevin Buffardi and Erik Pederson to give presentation at HFES 2007
- Kevin Buffardi to present poster at UPA 2007 in Austin, TX
- Kevin Buffardi, Aga Bojko, and Ed Israelski to give presentation at HFES 2007
- Korey Johnson to give presentation at HFES 2007
- Leslie McFarlin, Kevin Buffardi, and Bob Schumacher to give presentation at HFES 2007
- QWERTY texters demonstrated drop in efficiency when texting on iPhone
- Study Finds Usability Problems with Parental Controls
- User Centric World Usability Day activities to be featured in UX - User Experience Magazine
- User Centric conducts user testing at ASCO annual meeting in Chicago, IL
- User Centric team to deliver a featured presentation and host a collaboration tank at the World Usability Day in Chicago
- User Centric, Inc. and the User Experience Alliance (UXa) to host booths at UPA 2007
- User Experience Alliance doubles in size by admitting seven new associate members
- iPhone Research FAQ
- 2008
- 3 Ways to Improve the Usability of Recipes
- Aga Bojko to Give Lecture at the BFMA Symposium in Las Vegas
- Finding the Easiest Shipping Option: User Centric Compares the Usability of FedEx, UPS, and the US Postal Service
- Gavin Lew Comments on iPhone Usability for San Francisco Chronicle
- Gavin Lew Interviewed About His Experience with AA's New Mobile Boarding Pass
- Gavin Lew Quoted in LA Times Concerning User Experience of the iPhone
- Gavin Lew and Korey Johnson Elected to Board of HFES Chicago Chapter
- Gavin Lew invited to present User Centric\'s Apple iPhone research at UPA New Jersey Meeting
- Gavin Lew invited to present at Internet User Experience conference
- Gavin Lew to be Keynote Speaker at the Networking & Career Day for the Management, Communication & IT Degree Program, MCI Manage
- Gavin Lew to be on panel at HFES 2008
- Gavin Lew, Leslie McFarlin and Thomas Green to present at HFES 2008
- Interview with Gavin Lew and Randy Pickard at AdTech 2008
- Korey Johnson to give presentation at HFES 2008
- Melinda McElheny to speak to HFES Chapter at Virginia Tech
- Need Change? Study Finds Parking Meters Are Not Simple To Use
- Obtaining a "read" on online poker players: Avatars and user interface cues
- Out-of-Box Experience Positive for T-Mobile G1
- Randy Pickard Invited to Speak at SES Chicago
- Randy Pickard interviewed by Jeff Woelker on Usability and SEO
- Randy Pickard to Speak at SES San Jose 2008
- Report on China
- Robert Schumacher Invited to Speak in Moscow in Early October 2008
- Robert Schumacher to Co-Host a Usability Workshop
- Russian User Experience Firm Leads Usability Marathon
- The Convergence of User Experience and Search Engine Marketing
- Traveling with American Airlines' New Mobile Boarding Pass
- UXalliance Meets in Florence, Italy for Seventh Bi-Annual Conference
- UXalliance Noted for its Global Presence in Usability Field
- UXalliance exhibiting at CHI 2008
- User Centric Study Published in User Experience Book Due out March 28
- User Centric Takes Part in International Parking Meters Study for World Usability Day
- User Centric develops unique method for analyzing user navigation
- User Centric: One of the Fastest Growing Private Companies in America
- User Experience Going Global: The UXalliance Adds Partners in Japan and Russia
- User Experience Standards Missing from Web 2.0 Designs
- User testing generates big rewards for Delta Airlines.
- Where Do I Go to Vote? Chicago Area Voters May Not Easily Find the Answer Online.
- Why Can't SEO and Usability Experts Just Get Along?
- Aga Bojko and Gavin Lew Presenting at HCII 2009
- 2009
- Best Practices for Designing Mobile Applications
- Best and Worst of Online Brokerage Web Sites
- Borders to Host Book Signing for Robert Schumacher
- EMRs and EHRs Put to the Test on Usability
- Emirates Ranks Highest In International Airline Web Site Localization Study
- Experience Expansion – The UXalliance Welcomes New Partners from New Zealand and Denmark
- Eye Tracking Bing vs. Google: A First Look
- Gavin Lew Addresses National Committee on Vital and Health Statistics on Improving HIT Usability
- Google Health vs. Microsoft HealthVault: Consumers Compare Online Personal Health Record (PHR) Applications
- Improve Call Center Agent Performace by Optimizing Agent Performance
- Move More Retail Products off the Shelf Using Eye Tracking
- Participate in online survey about Personal Health Records
- Robert Schumacher Featured in HIMSS Physician Community Podcast Series
- Robert Schumacher Interviewed Regarding PHR Buzz
- Robert Schumacher Presents at HFES Annual Meeting
- Robert Schumacher presenting in 2009 Usability Marathon – Webinars by Leading International Experts in User Experience
- Robert Schumacher to Discuss Usability in HIT with Greater Chicago Chapter of HIMSS
- Robert Schumacher to Discuss the State of Usability in Procurement of Electronic Health Records (EHRs) at TEPR
- Robert Schumacher to Present an Interactive Workshop at the BFMA Symposium
- Study Reveals Shoppers are Checking Out Before Actual Checkout
- The Role of Eye Tracking in User Experience Research
- Twitter Contest!
- UXalliance Expands Global User Experience Network to 20 Countries
- Usability Experts Discuss User Experience in Health IT
- Usability Testing for Pharma and Healthcare Product Managers
- User Centric Consultants Presenting a Variety of Topics at UPA 2009
- User Centric Consultants Share Secrets to Successful Global User Research
- User Centric Consultants to Present Four Topics at UPA 2009
- User Centric Develops Guidelines for Personal Health Record (PHR) Applications Based on User Research
- User Centric Discusses Web Trends and Design at the Internet User Experience Conference
- User Centric Hosts User Experience Consulting Symposium for University of Illinois
- User Centric Named as a Top Employer in Chicago for Generation Y
- User Centric Offers New Service, Usability Diagnostics, to Measure HIT Usability
- User Centric to Address EHR Usability with New Service Offering
- User Centric, Inc. Celebrates 10 Years: Impacting the Lives of Millions around the World
- User Centric’s Eye Tracking Expertise Featured in Medill Report
- What
- 2010
- Aga Bojko New Associate Managing Editor of the User Experience Magazine
- Aga Bojko and Gavin Lew to Present at the Package Design & Development Summit
- Aga Bojko and Kristin Adamczyk Contest Popular Misconceptions about Eye Tracking in a UX Magazine Article
- Aga Bojko to Chair a Session at the Eye Tracking Research and Applications Conference
- Aga Bojko to Discuss the Current State and the Future of Eye Tracking at the Internet UX Conference
- For the Record Magazine Interviews Robert Schumacher About EHR Design
- Future of Fitness: A Field Study on Usability and Personal Activity Monitors
- Gavin Lew Interviewed about Swype Technology for New York Times
- Gavin Lew and Robert Schumacher to Speak at Business across Borders
- Global UX network adds partners in Ireland and South Africa
- How Much “Eye Share” Does Your Package Get?
- Inc. Magazine Unveils Its Fourth Annual Exclusive List of America’s Fastest-Growing Private Companies—the Inc. 5000
- Korey Johnson Discusses Usability with Do it Best Corp.
- Last Chance to Register for International User Experience Conference in Montreal
- Masterclass Unveils Global Trends in User Research and Design
- Robert Schumacher Co-Presenting Workshop at UPA Conference in Munich
- Robert Schumacher Comments on EHR Usability
- Shailesh Manga Highlights Innovative Research Methods and UX Masterclass on Radio Centerville's 'The Digital Life Show'
- To usability labs, and beyond! New book explores online user experience studies
- Top Companies Struggle with Twitter Accounts Worldwide
- UPA Panel Answers Questions about Global Collaboration in the User Experience Community
- UX Masterclass Draws International User Experience and Design Talent to Montreal
- UXalliance speakers to headline User Experience Masterclass in Auckland
- User Centric Consultants Active in Local HFES Chapter
- User Centric Evaluates the Jitterbug J User Experience
- User Centric’s Robert Schumacher Co-Authors First Document to Outline "User-Centered Design" Processes for the EHR Industry
- User Researchers/Usability Experts/Designers: User Centric is Looking for Talented People in Chicago
- 2011
- Best Practices for Designing Mobile Touch Screen Applications
- Chinese Consumers Turned Off by Lack of Localization in American Websites
- Director Rick Omanson's Co-Authored Research Presented at the 2011 CHI Conference
- Eye Tracking Expert, Aga Bojko, to Write the First How-to Book about Eye Tracking for UX Practitioners
- Eyes Linger Longer with Google than Bing
- Gavin Lew Invited as Lecturer on Faculty for HCI Course at Management Center Innsbruck
- Mobile Device and Mobile Application Usability Testing
- Robert Schumacher Lectures on Usability in HIT to Online Students at Johns Hopkins University
- Robert Schumacher Presents at HIMSS Conference EHR Usability Symposium
- Robert Schumacher to Discuss User-Centered Design for Healthcare Technology at the 2011 CHI Conference
- UX Masterclass Draws User Experience, Market Research, Design Professionals to Chicago
- User Centric Contributes to Forrester Call Center Research
- User Centric a Leader in Large-Scale Usability Research
- User Centric's Aga Bojko to Deliver Keynote for Tobii Eye Tracking Conference
- User Centric News
- Webinars
- Publications
- 2004
- Age Equivalence in Switch Costs for Prosaccade and Antisaccade Tasks
- Going paperless: Lessons learned in internet billing
- Internet Usability and Customer Experience
- Location Constancy and Its Effect on Visual Selection
- No Age Differences in Switch Costs in Pro- and Antisaccade Tasks.
- Six usability tips that make customers click
- Teaching Human Factors and Ergonomics to our co-workers: Are we extending our reach or giving away the recipe for secret sauce?
- Understanding Web Technologies
- Voice Menus: The Neglected Customer Touchpoint
- 2005
- Dialing without looking? Usability of mobile phones in eyes-free and/or hands-free situations
- Evaluation of Drug Label Designs Using Eye Tracking
- Eye Tracking Techniques: It's not all about pretty heat maps!
- Eye Tracking in User Experience Testing: How to Make the Most of It
- Eye Tracking to Improve Electronic Communications with Oncology Practitioners
- It's All in the Eye of the User: How eye tracking can help answer usability questions
- Overcoming the Challenges of Multinational Testing
- Supplementing Conventional Usability Measures with Eye Movement Data in Evaluating Visual Search Performance
- The Impact of Pavement Marking Width on Visibility Distance
- 2006
- 20+ Applications in 8 Weeks: Lessons from Large-Scale "Checkpoint" Usability Testing
- A, B, or C? Comparing Layouts and Graphic Treatments Using Eye Movement Measures
- Better Drug Labeling for Pharmacists
- Eye Tracking Study on the Impact of the Manufacturer's Logo and Multilingual Description on Drug Selection Performance
- On-Road Evaluation of an In-Vehicle Curve Warning Device
- Team and Data Management in Large-Scale User Research Projects
- Using Composite Scene Authentication (CSA) as a graphical alternative to alphanumeric password systems
- Using Eye Tracking to Compare Web Page Designs: A Case Study
- 2007
- A Visual and Interactive Method to Elicit Participant Verbalization in Comparative Usability Tests
- Conducting Global User Research
- Deconstructing the Apple iPhone's "Wow" Factor: A Series of Usability Studies
- Memorability of Alphanumeric and Composite Scene Authentication (CSA) Passcodes Over Extended Retention Intervals
- Now You See It, Now You Don't: Using T-Scope to Supplement Other Methods in Assessing Safety of Drug Labels
- Play with Your Life: Interactive Healthcare Design Games
- Tachistoscopic Study on the Impact of Net Quantity and Dosage Strength Proximity on Dosage Strength Recognition in Prescription
- Usability Impact on Effectiveness of Parental Controls
- Usability of Drug Packaging and Labeling: Design Research and Evaluation Methods
- Use of Eye Tracking to Improve Readability and Safety of Drug Labels
- 2008
- An In-Depth Look into the Text Entry User Experience on the iPhone
- Ensuring Product Success Through User Experience Research
- Eye Tracking and Usability Testing in Form Layout Evaluation
- Graphical User Authentication
- Measuring the Effects of Drug Label Design and Similarity on Pharmacists’ Performance
- The Truth is Out There: Remote Experience Sampling via Mobile Technology
- Where Are They Looking: The Use Of Eye Tracking in User Experience Research. Lecture presented at Internet User Experience
- 2009
- Ameritech Graphical User Interface Standards and Design Guidelines
- Communicating Usability Findings Through Effective Infographics
- Google Health vs. Microsoft HealthVault
- How to Select an Electronic Health Record System that Healthcare Professionals Can Use
- PHR Applications - Page 1
- Supplemental Testimony: Developing a Road Map for Addressing the Behavioral Aspects of HIT “Meaningful Use”
- The Role of Eye Tracking in User Experience Research
- User Experience in the Contact Center
- 2010
- Comparison of Mouse and Keyboard Efficiency
- Eye of the Storm: An Audacious Throwdown on Eye-tracking, Insight, and Experience
- How Much Is Too Much? Using Magnitude Estimation For User Experience Research
- How to Create and Grow a Great UX Team
- More than Just Eye Candy
- The Role of Eye Tracking in User Experience Research
- Tracking the Eye of the Consumer
- 2011
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