User Centric provides a full service survey solution to assess user perception of your product, website, or application. Services include:
Using external recruiting firms to solicit respondents, User Centric manages the screening and solicitation process. Participant lists can be created from your existing customer database. Alternatively, prospective or competitor's customers can be recruited to participate in the survey. User Centric can create templates for emails that sent to solicit participation, acknowledge participation, and request trouble reports.
User Centric will meet with you to discuss the purpose and desired length of the survey. We will then create questions that assess the desired features or perceptions of your product, fine-tuning the questions to ensure consistency and maximize clarity. We will provide online hosting for your survey and test the survey and its output prior to its launch.
User Centric staff with strong statistical backgrounds perform survey analysis, including data summarization, data interpretation, and recommendations.
Interested in additional information about online surveys from User Centric? Contact us to schedule a conversation to discuss your user perception issues.
Users provide feedback about products and services from the comfort of home. Interested in additional information about Usability Testing from User Centric? Contact us to schedule a conversation to discuss your usability issues.
User Centric compiles and analyzes user survey results.
The Handbook of Global User Research collects insight from user experience professionals in over 20 countries. This book is a must-read for professionals working on global research projects. More Info
