If technology doesn't work for people...it doesn't work!®
Six usability tips that make customers click
Webpronews
May 26, 2003
Full article: http://archive.webpronews.com/2003/0602.html
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The Handbook of Global User Research collects insight from user experience professionals in over 20 countries. This book is a must-read for professionals working on global research projects. More Info