To celebrate the sixth annual World Usability Day, the User Experience Alliance (UXalliance), a global network of leading user research firms, launched the document, Cultural Differences in Usability Testing around the World, which looks at cultural aspects of usability testing in 24 UXalliance partner countries. The free download highlights pitfalls to avoid when testing in an unfamiliar culture as well as fun facts in a vibrant, easy to read format.
Managing global usability projects presents interesting challenges, especially when testing in multiple countries. The paper collects lessons learned with topics including project planning (when to test, recruitment), managing sessions (moderating, recording), interpreting results (translation), and where to test to ensure requirements are met.
World Usability Day was founded in 2005 as an initiative of the Usability Professionals' Association to ensure that services and products important to human life are easier to access and simpler to use. Each year, on the second Thursday of November, over 200 events are organized in over 43 countries around the world to raise awareness for the general public, and train professionals in the tools and issues central to good usability research, development and practice. Visit http://www.worldusabilityday.org/ for more information.