User Centric Managing Director Robert Schumacher, an influential figure in evaluating usability of electronic healthcare record systems, was featured in the August 2011 issue of CMIO magazine, “EHRs: Getting to Meaningful Usability.”
The article highlights the setbacks in EHR design that result in physicians spending less time with patients or, worse, committing potentially harmful errors. Schumacher indicated the lack of understanding and awareness of usability has resulted in inefficient, awkward, and even dangerous practices.
User Centric is a leader in medical device testing with more than 50 healthcare-related projects a year. Schumacher works closely with the National Research Council’s Committee on the Role of Human Factors in Home Healthcare, the National Institute of Standards and Technology and the Chicago Health Information Technology Region Extension Center, and is active in the HIMSS Usability Taskforce as well as other professional societies, to develop usability criteria for Electronic Health Record systems. Schumacher holds a PhD in Cognitive and Experimental Psychology from the University of Illinois at Urbana Champaign.