Global user experience consulting firm User Centric, Inc., (http://www.usercentric.com) has identified several guidelines to be included in a working model for PHR interfaces that will facilitate user adoption. Based on a recent usability study comparing two existing online personal health record (PHR) applications, Google Health and Microsoft HealthVault, User Centric gained a clearer understanding of features that are deemed useful. in PHR applications. (Neither Google nor Microsoft commissioned or participated in this study in any manner.)
Based on a detailed analysis, User Centric developed recommendations for designing a more usable PHR, including:
As a follow-up to the PHR usability study, User Centric conducted an online survey to gather further data on patient attitudes towards PHRs. Among other things, this survey tracked features that would most drive respondents to adopt an online PHR. These included:
For the complete complimentary study with illustrations, graphs, and recommendations, visit http://www.usercentric.com/publications/2009/01/phr/