Neha Pathak speaks at the British HCI 2005 Conference in Edinburgh

Neha Pathak, User Experience Specialist at User Centric, gave a presentation titled "Applications and benefits of multiple user research methods" on the Industry Day at the HCI conference in Edinburgh. Neha presented a case study which highlighted the benefits of using multiple user research methods to explore usability and adoption issues of a call center application for a large American telecommunications company.

About HCI 2005

HCI 2005 is the 19th British Human-Computer Interaction Group Annual Conference. This year's conference, "The Bigger Picture", was held in Edinburgh, UK from September 5th until 9th. For more information, please visit the conference Web site .

About User Centric, Inc.

User Centric is a global consulting firm that focuses on improving user experience. We apply our expertise to projects involving handhelds, web sites, software, medical devices, print, packaging, and telephony services. Experience, quality, value, global reach and outstanding client services set us apart. Our services include user research, user interface design consulting, information architecture, usability testing, user interface evaluations, eye tracking, and online surveys. Learn more about us at www.UserCentric.com.