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Facilities & Usability Labs

User Centric's Usability Studio Advantage from User Centric on Vimeo.

Chicago Studio  |  Suburban Studio  |  UX iLab

The Client Advantage

Built and designed for user testing, User Centric offers the largest dedicated usability testing studio in North America and has the capability to manage 10 simultaneous test sessions. This results in testing completed in a shorter time frame, without the need to rent external facilities.

Unlike many market research facilities, User Centric offers clients onsite technical support knowing the project goals as well as the flat rate facility fee which includes all catering (up to 5 observers), copies, and equipment.

Purpose-built

Our test rooms allow comfortable interaction with any type of device or service, including websites, mobile devices, paper documents, medical devices and product prototypes. Clients can watch sessions from large observation rooms with one-way mirrors and LCD monitors or remotely via our live streaming option.

Advanced

Our state-of-the-art permanent usability studios offer the latest in high-quality eye tracking and testing equipment that requires minimal set-up time, is non-intrusive for participants, and features digital recording capability. We offer:

  • Digital projection to observation room
  • Full digital recording of all test sessions (Picture-in-picture of test stimulus and the participant/scene)
  • Specialized cameras for testing of handheld devices, paper documents, and physical products
  • Real-time translation of test sessions and streaming of translated audio to the observation room

Flexible

User Centric's facilities have flexibility unmatched by our competitors. Our test rooms and test technology can be configured for:

UX Nuggets Blog Post - City of Broad Shoulders and Valuable Opinions: Four Reasons to Conduct Usability Testing in Chicago

Market Research Companies

Contact Us for Answers

Send Message | +1.630.320.3900 | Contact Info

Creative solutions

Our flexible facilities provide us with unlimited options to test everything from printers (above) to tablet- and touch-screen based interfaces.

Corporate Headquarters

Corporate Headquarters & Suburban Usability Studio

1815 S Meyers Road, Ste 1000
Oakbrook Terrace, IL 60181
Maps & Directions 

Phone: +1.630.320.3900
Fax: +1.847.655.2850

 

Chicago Usability Studio

Usability Studio

One East Wacker Dr, Ste 1810
Chicago, IL 60601
Maps & Directions

Phone: +1.630.320.3900
Fax: +1.847.655.2850

 

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