If technology doesn't work for people...it doesn't work!®
Facilities & Usability Labs
User Centric's Usability Studio Advantage from User Centric on Vimeo.
Chicago Studio | Suburban Studio | UX iLab
The Client Advantage
Built and designed for user testing, User Centric offers the largest dedicated usability testing studio in North America and has the capability to manage 10 simultaneous test sessions. This results in testing completed in a shorter time frame, without the need to rent external facilities.
Unlike many market research facilities, User Centric offers clients onsite technical support knowing the project goals as well as the flat rate facility fee which includes all catering (up to 5 observers), copies, and equipment.
Purpose-built
Our test rooms allow comfortable interaction with any type of device or service, including websites, mobile devices, paper documents, medical devices and product prototypes. Clients can watch sessions from large observation rooms with one-way mirrors and LCD monitors or remotely via our live streaming option.
Advanced
Our state-of-the-art permanent usability studios offer the latest in high-quality eye tracking and testing equipment that requires minimal set-up time, is non-intrusive for participants, and features digital recording capability. We offer:
- Digital projection to observation room
- Full digital recording of all test sessions (Picture-in-picture of test stimulus and the participant/scene)
- Specialized cameras for testing of handheld devices, paper documents, and physical products
- Real-time translation of test sessions and streaming of translated audio to the observation room
Flexible
User Centric's facilities have flexibility unmatched by our competitors. Our test rooms and test technology can be configured for:
- Usability Testing
- Eye Tracking
- Focus Groups
- Hybrid Focus Group/Usability Test
