If technology doesn't work for people...it doesn't work!®

About Us

Director Rick Omanson talks about the User Centric Team from User Centric on Vimeo.

By the numbers

22,500 participants tested face-to-face
1,200 projects
300 consultants in our global network
250 clients
120 design projects
100 speaking engagements
40 User Centric consultants
26 countries where we’ve conducted research
24 Fortune 500 clients
12 years in business
10 simultaneous test sessions our US facilities can manage
7 patents
5 times on Inc 5000 Fastest Growing Companies List
(2007-present)
1 point of contact for global user research and design

User Centric is different.

Smart. Our consultants have advanced degrees in behavioral sciences, human factors, and human-computer interaction. Members of our team have fluency in French, German, Polish, Spanish (business fluency) and Mandarin.

Synergy. We are a dynamic organization with a team approach to projects and all senior staff members (including directors) are heavily involved in the details of projects. Project lead and team member continuity ensures effective knowledge transfer across related projects. 

Global. Headquartered in Chicago with access to over 300 consultants worldwide through the international UXalliance network, User Centric has the scalability to plan and execute large global studies within a very short timeframe.

Experienced. We apply our expertise to projects involving handhelds, websites, software, medical devices, print, packaging, telephony services - just to name a few.

We care.

Self-proclaimed 'geeks' when it comes to usability, we actually love what we do. This translates into passion for our client work and the desire to ensure that client goals are met and expectations are exceeded. We want your users' experience to be better and we'll come up with data-driven creative solutions to align business goals and happy users. It's what we do.

Contact Us for Answers

Send Message | +1.630.320.3900 | Contact Info

Top Gen Y Employer

Brill Street Top 50 Generation Y Employers

Collaboration

Senior staff are heavily involved in all aspects of projects. 

Read about the Handbook of Global User Research

The Handbook of Global User Research collects insight from user experience professionals in over 20 countries. This book is a must-read for professionals working on global research projects. More Info

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